Privacy Policy

Lifeline Animal Urgent Care's

Privacy Policy

Last updated: October 12, 2024


Lifeline Animal Urgent Care ("Lifeline," "We," "Us," or "Our") is committed to protecting Your privacy. This Privacy Policy explains how We collect, use, disclose, and safeguard Your personal information when You use Our website (the "Service"). By using the Service, You agree to the terms outlined in this Privacy Policy.


Interpretation and Definitions

Interpretation

Words with capitalized first letters have specific meanings defined under the following conditions. These definitions apply regardless of whether they appear in singular or plural form.


Definitions

  • Account: A unique account created for You to access Our Service or parts of Our Service.
  • Affiliate: An entity that controls, is controlled by, or is under common control with Lifeline, where "control" means ownership of 50% or more of voting shares.
  • Company: Lifeline Animal Urgent Care, located at 1024 S Coast Hwy, Oceanside, CA 92057.
  • Cookies: Small files stored on Your Device that track browsing history and enhance user experience.
  • Country: The United States (specifically, California).
  • Device: Any technology (computer, smartphone, tablet) that accesses the Service.
  • Personal Data: Any information identifying an individual.
  • Service Provider: Third-party companies or individuals assisting in Service operations or analysis.
  • Usage Data: Data automatically collected during Service use, such as IP addresses and browsing behavior.
  • Website: The Lifeline Animal Urgent Care website, accessible at https://www.lifelineanimalurgentcare.com.
  • You: The individual or entity accessing the Service.


Collecting and Using Your Personal Data

Types of Data Collected

Personal Data: We may collect the following information:

  • Name
  • Email address
  • Phone number
  • Usage Data

Usage Data: Automatically collected information may include:

  • Device type and unique identifiers
  • IP address
  • Browser type and version
  • Pages visited and duration
  • Mobile operating system and internet browser type


Tracking Technologies and Cookies

We use Cookies and similar tracking technologies for analysis and improving user experience. These may include:

  • Essential Cookies: Enable core Service functions.
  • Preference Cookies: Remember user settings.
  • Analytics Cookies: Track website performance.
  • Marketing Cookies: Deliver targeted ads.

You can disable Cookies through browser settings, but this may impact Service functionality.


Use of Your Personal Data

We use Personal Data to:

  • Provide and maintain the Service.
  • Manage Your Account.
  • Process transactions.
  • Contact You regarding updates, inquiries, or promotions (unless opted out).
  • Analyze usage trends and enhance Service quality.
  • Ensure security and prevent fraud.
  • Comply with legal obligations.


Sharing Your Personal Data

We may share Your data:

  • With Service Providers: To analyze Service use and improve performance.
  • For Business Transfers: During mergers, acquisitions, or asset sales.
  • With Affiliates and Business Partners: To offer additional services.
  • With Legal Authorities: To comply with law enforcement requests.
  • With Your Consent: For any other specific purpose.


Retention of Your Data

We retain Personal Data only as long as necessary for stated purposes, legal compliance, or dispute resolution. Usage Data may be stored longer for analytical purposes.


Transfer of Your Personal Data

Your information may be stored and processed outside Your jurisdiction. By providing Your data, You consent to such transfers, ensuring adequate security protections are in place.


Deleting Your Data

You may request deletion of Your Personal Data by:

We may retain some data if required by law.


Security of Your Data

We implement industry-standard security measures, but no method is 100% secure. We cannot guarantee absolute data security.


Children’s Privacy

Our Service does not target children under 13. If We discover We have collected data from minors, We will delete it promptly. Parents can contact Us for removal requests.


Third-Party Links

Our Website may contain links to external sites. We are not responsible for their privacy practices. We encourage You to review their policies before sharing data.


Changes to This Privacy Policy

We may update this policy periodically. We will notify You of significant changes via email or a notice on Our Website. Continued use of the Service constitutes acceptance of modifications.


Contact Us

If You have any questions, You can reach Us at:

Just Have a Question?

We're Here To Help

If you’re unsure whether your pet needs urgent care or just have a general question, we’re here to help! Feel free to reach out to our team for advice or guidance, or check out our FAQs.

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